Privacy Policy

1. Introduction

AutoWatcher ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using AutoWatcher, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our services:

• Contact Information: Name, email address when you contact us or book a demo
• Account Information: Username, password, and profile details when you create an account
• Search Preferences: Car search criteria, saved searches, and notification preferences
• Communication Data: Messages you send through our contact forms or support channels

2.2 Automatically Collected Information

When you use our app, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, time spent in app, interaction patterns
• Performance Data: Crash reports, error logs, and diagnostic information

2.3 Information We Do NOT Collect

• We do not access your device camera or photo library
• We do not collect precise location data
• We do not access your contacts or calendar
• We do not collect financial or payment information directly

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide car search notifications and alerts based on your preferences
• Account Management: To create and manage your account
• Communication: To respond to your inquiries and send service-related notifications
• Improvement: To analyze usage patterns and improve our services
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

4. Third-Party Services

We use the following third-party services that may collect information:

We only share data with third parties that maintain privacy practices consistent with this policy and applicable laws. We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for 90 days after account deletion
• Contact Form Data: Retained for 2 years for customer service purposes
• Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, contact us at: [email protected]

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit using HTTPS/TLS
• Secure authentication and access controls
• Regular security assessments and updates
• Limited employee access to personal information

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

AutoWatcher is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of AutoWatcher after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: